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Contact Information
Office Phone 519-966-5010
Toll Free Phone 1-888-933-1831 *COVID19 do not use
TTY Phone 519-966-0361
Fax 519-256-5258
Description and Service Details
Description (Service) Agency staff assist adults with a disability and/or seniors to connect to services, address problems and conflicts, which include: 
1] Coordinating intervention services for older adults dealing with neglect, bullying and abuse 
2] Supporting for individuals who exhibit hoarding behaviours to avoid risk of eviction 
3] Providing information, knowledge and support to empower seniors and people with disabilities to maintain their rights and choices
Hours Mon-Fri 8:30 am-4:30 pm
Meetings Case conference on request
Areas Served Essex County ; Windsor
Eligibility Ages: 55 year(s) and up 
* Older adults and seniors 55 yrs and older 
* Vulnerable adults with physical and developmental disabilities, or mental health issues
Application * Referrals are from social service agencies, health care professional, judicial system, corrections/police, family and friends or self.  
* family services will contact the individual(s) by phone and typically arrange a home visit and assessment. Quick turnaround time for requests for assistance.
Languages English ; French ; Interpretive Services - Upon request
Fees None
Agency Information
Description (Agency) We provide strategies and support to address personal problems, resolve conflicts and help people live independently in the community. We help people complete forms, applications & income taxes; deal with hoarding, bullying and financial issues; and find/maintain affordable rental housing. We help individuals, couples and families manage life, marriage and family challenges; deal with arising issues and resolve conflicts; address anxiety, depression, anger, loss, grief, as well as addiction, sexuality, mental health and wellness issues.
Established 2000
Funding Provincial - Ministry of Health and Long Term Care, Ministry of Community and Social Services, Ministry of Children and Youth Services ; United Way - Seniors Investments
Site Information
Located In Community Windsor
Address & Map
1770 Langlois Ave
Windsor, ON N8X 4M5
View MapQuest Map
Intersection Langlois Ave and Tecumseh Rd E
Bus Routes Transway 1C ; Parent 14
Physical Access Fully Accessible - Parking, Washroom and Offices, with an Automatic Entrance

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Call 2-1-1, Toll Free: 1-866-686-0045