Downtown Mission of Windsor Inc

Site: Windsor - Victoria Ave

Service: Food Support and Mission Day and Evening Programs & Shelter Services

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Contact Information
Office Phone 519-973-5573
After Hours Phone 519-962-5582
Crisis Phone 519-256-5000 (12 noon-12 am) 
Text - 741741 (2 pm-2 am) 
Chat - (2 pm-2 am)
Fax 519-973-7670
Social Media Facebook Twitter
Primary Contact The Downtown Mission; Phone: (Business) 519-973-5573 ext 143; Email:
Description and Service Details
Description (Service) Multi-Service Agency providing services to the homeless and/or low income individuals 
General Services: 
* Homeless Community Meals  
* Coffee served daily 
* Emergency overnight Shelter Services (875 Ouellette Ave Location) Rear Entrance 
* Breakfast for overnight guests  
* Meals (Open 7 days a week for lunch) 
* Soup Kitchen for Dinner 
* Emergency food bank (875 Ouellette Ave location) 
* Clothing Bank (664 Victoria Ave location) 
* Diaper & formula program (875 Ouellette Ave location) 
* Shower Facility (No longer available at this location, showers are now available at the Wellness Centre at the 875 Ouellette Ave location) 
* Used clothing, hygiene products (664 Victoria Ave location) 
* Employment Training Services 
* Health Care Navigation Support  
* Peer Counseling & Referrals  
* Friday Church service 
* Information & referrals to other agencies 
* Dental Services geared to income is coming soon, appointments are being scheduled ahead (call for details and to schedule an appointment) 
Phone Use and Message Board for Homeless 
* clients are able to use the phone on the first floor. 
* A place people can go to cool off during times of extremely high temperatures or warm up during Extreme cold temperatures
Hours Business Hours: Mon-Fri, 9 am-5 pm  
Service Hours: Mon-Sun * 24 Hr service for Overnight Guests
Dates 7:00am - 8:30am: Breakfast served to those who stay at Sanctuary 
11:00am - 1:00pm: Drop-in hours, open to the public 
11:30am - 1:00pm: Light lunch 
4:00pm - 6:00pm: Drop-in hours, open to public 
4:30pm - 5:45pm: Dinner 
9:00pm - 7:00 am: Sanctuary shelter program at 875 Ouellette Ave
Areas Served Essex County ; Windsor
Eligibility * Homeless, Hungry and in need 
* Individuals seeking food and referrals to various community services
Application * No ID required for meals 
* ID with income statement for food and clothing bank usage 
* Registration required for use of shower, call reception or walk-in for details
Languages English
Fees None
Agency Information
Description (Agency) The Downtown Mission exists as a Place of Sanctuary. Provides emergency and outreach services to the homeless, hungry and disadvantaged.
Established 1973
Primary Executive Ron Dunn, Executive Director, The Downtown Mission; Phone: (Business) 519-973-5573 ext 250; Email:
Alternate Executive Rukshini Ponniah-Goulin, Director of Development, The Downtown Mission; Phone: (Business) 519-973-5573 ext 260; Email:
Funding Donations
Agency Services
Site Information
Located In Community Windsor
Address & Map
664 Victoria Ave
Windsor, ON N9A 4N2
View Google Map
Intersection Victoria Ave and Wyandotte St W
Bus Routes Crosstown 2 ; Central 3 ; Dominion 5
Physical Access Fully Accessible - Parking, Ramp, Automatic entrance, Washroom, Elevator
Other Details
Print Material Mission Possible, quarterly newsletter

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