South West Local Health Integration Network

Site: Woodstock Office

Service: Home and Community Care

Add Record Add Record | Suggest Update | Print Version (New Window)
Memos and Bulletins
Public Comments Formerly the South West Community Care Access Centre (CCAC)
Contact Information
Office Phone 519-539-1284
Toll Free Phone 1-800-561-5490
TTY Phone 519-473-9626 or 1-800-811-5147
Fax 519-539-0065
Primary Contact Patrice Kean, Patient Care Manager, SW LHIN; Email:
Alternate Contact Karen Schneider, Administrative Assistant, SW LHIN; Phone: 519-539-1284 ext 5055; Email:
Description and Service Details
Description (Service) Formerly the South West Community Care Access Centre (CCAC) 
Health care coordination service * coordinates a wide range of in-home services to eligible clients * care coordination, nursing, physiotherapy, occupational therapy, social work, personal support * supportive care team for palliative and cancer care * elder abuse * nutritional counseling, speech language pathology and medical supplies and equipment * provides placement in long-term care facilities and respite care * facilitate application to residential hospice * assessments for government funded day away programs and supportive housing services * home and school health services for children with special needs * Care Coordinators determine eligibility for drug coverage under the Ontario Drug Benefit (ODB) Plan
Hours Mon-Sun 8 am-8 pm  
On call managers available Mon-Sun 4:30 pm-10 pm
Areas Served Norfolk County - (part of) ; Oxford County
Eligibility Persons requiring community health care or long term care home placement * must have valid Ontario Health Card and must consent
Application Call for intake * needs assessment required * arrange home visit/assessment * anyone can make a referral to LHIN - Home and Community Care including yourself, a family member, a caregiver, a friend, your physician or another health care professional
Languages English
Fees None
Agency Information
Primary Executive Kathleen Roppel, Director, Home and Community Care, SW LHIN; Phone: 519-539-1284 ext 5431; Email:
Alternate Executive Mike Williamson, IT Services; Phone: Press 5 after dialing the inital phone number 519-539-0901 ext 5027; Email:
Funding Regional / Municipal - South West Local Health Integration Network ; Provincial - Ministry of Health and Long Term Care
Agency Services
Site Information
Located In Community Woodstock
Address & Map
1147 Dundas St
Woodstock, ON N4S 8W3
Intersection Dundas St and Lansdowne Ave
Physical Access Fully Accessible ; Wheelchair accessible automatic main entrance

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045