Canada. Office of the Veterans Ombudsman

Contact Information
Office Phone Toll free 1-877-330-4343
Fax 902-566-7582 * toll free 1-888-566-7582
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Primary Contact Craig Dalton, Veterans Ombudsman
Alternate Contact Sharon Squire, Deputy Veterans Ombudsman
Description and Service Details
Description (Service) Reviews and addresses complaints by clients and their representatives arising from the application of the provisions of the Veterans Bill of Rights * raises awareness of the needs and concerns of Veterans and their families among the Veterans' community, with Veterans Affairs Canada (VAC) and with the Minister of Veterans Affairs
Hours Mon-Fri 7:30 am-3:30 pm, Eastern Standard Time
Areas Served Canada
Eligibility Clients of Veterans Affairs Canada who feel they have been treated unfairly or who wish to solve a problem encountered while dealing with VAC.
Application Clients must first try to resolve the conflict with Veterans Affairs. If unsuccessful, complaints can be submitted by using the online system, by calling the toll free number, or by printing the complaint form on the website and sending it by mail, by fax or electronically.
Languages English ; French
Fees None
Agency Information
Description (Agency) National ombudsman for Veterans and their families
Funding Federal
Site Information
Located In Community Canada
Address & Map
National Bank Tower
134 Kent St, 5th Floor, Room 555
Charlottetown, PE C1A 8M9
View Google Map
Intersection Kent St and Queen St
Mailing Address c/o Office of the Veterans Ombudsman 
PO Box 66 
Charlottetown, PE C1A 7K2
Physical Access Unknown

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