London Health Sciences Centre

Site: Victoria Hospital

Service: Adult Mental Health Care Program

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Memos and Bulletins
Public Comments COVID-19 Service Change: Program services available for urgent and emergent care only. All programs able to offer virtual support.
Contact Information
Office Phone Automated Switchboard: 519-685-8500
General Information: 519-685-8380
Patient Information: 519-667-6619
Crisis Phone Call 911 in emergencies
Emergency Department: 519-685-8141
Description and Service Details
Description (Service) Mental health services for adults with a serious mental illness * time-limited mental health assessments and treatment, crisis intervention and stabilization

One-on-one and group services provided * coordination with community resources for follow-up treatment and community support provided as part of discharge planning

Adult Eating Disorders Service - Community-based program for assessing and treating eating disorders * levels of care include assessment, outpatient services, day treatment, residential treatment

Adult Inpatient Mental Health Service - Diagnostic and treatment services for people who have acute psychiatric disorders that require hospitalization on a voluntary or involuntary basis

Centralized Emergency Psychiatry Service (CEPS) - Emergency assessments are conducted in the emergency room by a team consisting of nurses, social workers, psychiatrists, and residents

Consultation-Liaison Service - Deals with overlap of physical health and mental health care * provides timely psychiatric consultations to adult patients on medical/surgical units * primarily inpatient-focused but may require brief outpatient follow-up

General Adult Ambulatory Mental Health Services (GAAMHS) - Mental health services available through a centralized access point * psychiatry consultations (urgent and non-urgent)

Geriatric Mental Health Program - Inter-disciplinary out-patient assessment, treatment and referral for individuals 65 years and older who experience mental disorders of late life including:
  • dementia and related disorders
  • mood disorders
  • psychotic disorders

Prevention and Early Intervention Program for Psychoses (PEPP) - Early detection, assessment and treatment to people with a first episode of psychosis * one-on-one, group and family supports available

Urgent Consultation Service - Mental health assessments conducted by nurse case managers and psychiatrists
Hours Switchboard and Emergency Departments: Daily 24 hours
Administration: Mon-Fri 7:30am-3:30pm
Areas Served London ; Middlesex County
Boundaries London and Middlesex
Eligibility No restrictions
Application Some non-emergency services require a medical referral from family doctor or walk-in clinic
Languages English
Fees Most services covered by OHIP
Agency Information
Established 1995
Primary Executive Heather Lumley, Director, Mental Health Care Program; Phone: 519-685-8500 ext 34865; Email:
Alternate Executive Sherri Lawson, Director, Inpatient Mental Health; Phone: 519-685-8500 ext 77687; Email:
Funding Donations ; Provincial - OHIP ; Provincial - SWLHIN
Site Information
Site Location London (Central)
Located In Community London
Address & Map
800 Commissioners Rd E
London, ON N6A 5W9
Intersection Wellington Rd and Commissioners Rd E
Physical Access Fully Accessible

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