Memos and Bulletins
Public Comments COVID-19 Service Change: Office closed to visitors, no face-to-face sessions. Families currently receiving community services will be supported through phone and video conferencing. All drop-in clinics (Talk-in, PAIRs, and INsite) cancelled until further notice.

To schedule a virtual session or if immediate help is required, contact the Crisis and Intake Team (CIT) at 519-433-0334.
Contact Information
Office Phone Administration: 519-433-3101
Intake Services: 519-433-0334
Crisis Phone 519-433-0334 (24 hour)
Fax 519-433-1302
Description and Service Details
Description (Service) Children's mental health centre offering community-based assessment, counselling and treatment for children and families

Services include:
  • family therapy
  • parenting support
  • psychiatric and psychological assessment and consultation
  • parent, family, child and youth groups
  • in-home parent training
  • residential treatment

Bilingual Intake - Intake available to London residents 5 days a week during regular business hours * after hours calls left on voicemail are returned within 48 hours

Community Services - Talk-in clinics, family therapy, intensive in-home services and treatment groups for children and families

Crisis Intake Team - 24-hour telephone crisis intervention available in London and Middlesex

Early Years Team - Identification and treatment of emotional, psychological, social and developmental concerns in young children including trauma, behaviour and attachment difficulties

Live-in Treatment - Long Term - Specialized program for children who have complex trauma histories and have been in multiple placements, including separation from their family * long term residential treatment available to provide them with the safety and continuity of relationships to deal with their traumatic past 

Live-in Treatment - Medium Term - 6-12 month program that specializes in working with children who have complex and multiple needs

Live-in Treatment - Short Term - 3-month program designed for children who have a variety of mental health and behavioural issues, offering specialized programming * Child and Youth Counsellors staff the residential facility 24 hours a day

Respite Services - Provides family members with a short-term, break from the care of a challenging child or youth
Hours Mon-Thu 8:30am-7:30pm * Fri 8:30am-4:30pm * evenings and weekends by appointment
Crisis Telephone: Daily 24 hours
Areas Served Elgin County ; Middlesex County ; Oxford County ; Perth County
Boundaries Oxford County, Elgin, Middlesex, and Perth
Eligibility Ages: 14 year(s) and under 
Children, youth, families, and guardians who have behavioural, social, emotional difficulties
Application Call * residential programs apply through the Children's Services Coordination Network (CSCN)
Languages English ; French
Fees Free
Agency Information
Established 1964
Primary Executive Kelly Simpson, Executive Director; Email:
Funding Federal ; Private ; Provincial - MCYS/MOHLTC
Agency Services
Site Information
Site Location London (East)
Located In Community London
Address & Map
871 Trafalgar St
London, ON N5Z 1E6
Intersection Trafalgar St between Rectory St and Egerton St
Physical Access Partially Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045