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Contact Information
Office Phone 519-686-8600
Fax 519-686-8467
Primary Contact Mohammed Al-Adeimi, Settlement Services
Description and Service Details
Description (Service) Direct and essential services to newcomers to help them integrate into their new society

Funds are provided by Immigration, Refugees and Citizenship Canada (IRCC) * services are provided in a culturally competent manner by multilingual staff and volunteers

Information and Orientation Services for Newcomers:
  • assesses needs and provides guidance to make informed settlement decisions
  • provides timely, useful, and accurate information
  • develops settlement plans to meet needs and help establish priorities
  • assists with appointment scheduling and registration for appropriate programs
  • assistance with coping with the problems of everyday living, and navigating the Canadian system
  • information on the rights and obligations of newcomers
  • one-on-one, family, and group information sessions to enhance newcomer integration into society
  • information packages, including web-based information sources and referrals to IRCC programs and other programs/services in the community

Library Settlement Partnerships (LSP) - Settlement Worker at library branch provides information and referral about resources offered by the library and the community * program offered in partnership with London Public Library

Settlement Workers in Schools (SWIS) - Assists newcomer students and their families settle into school and community * program offered in partnership with the Thames Valley District School Board (TVDSB), the London Catholic District School Board (LCDSB), and community agencies
Hours Information and Orientation: Mon-Sat 8:30am-4:30pm
Areas Served London
Boundaries London
Eligibility Newcomers
Application Call or drop in * no referral required
Languages English ; Arabic ; Kurdish ; Spanish
Fees Free
Agency Information
Established 1981
Funding Donations ; Federal - Public Health ; Federal - Citizenship and Immigration Canada ; Municipal - London ; Private ; United Way
Site Information
Site Location London
Located In Community London
Address & Map
1119 Jalna Blvd
London, ON N6E 3B3
Intersection Jalna Blvd and Bradley Ave
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045