London (City of)

Site: London - King St Office

Service: London Cares Homeless Response Services

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Memos and Bulletins
Public Comments COVID-19 Service Change: Focusing efforts on outreach team to check in with people sleeping on the streets and address basic needs concerns. 10-bed resting space remains open by London Cares referral only.
Contact Information
Office Phone 519-667-2273
Fax 519-667-2272
Description and Service Details
Description (Service) Collaborative community-based Housing First program * works to improve health and housing outcomes for people experiencing chronic and persistent homelessness

The Street Outreach and Informed Response Team provide the following services:
  • advocacy to access services
  • campsite tracking and engagement
  • first point of contact for people sleeping on the streets
  • diversion to natural supports
  • support through the housing process
  • harm reduction, Naloxone distribution and syringe recovery

Housing Selection Workers identify private-market landlords and property groups interested in making apartments available to people experiencing homelessness

Housing Stability Workers provide intensive case management support to people that have experienced persistent homelessness who are now housed
Hours Phone Service: Daily 24 hours
Call for appointment
Outreach services provided daily 24 hours
Areas Served London
Boundaries London
Eligibility Adults and older adults experiencing chronic and persistent homelessness
Application Call for outreach worker
Languages English
Fees Free
Agency Information
Established 2008
Primary Executive Anne Armstrong, Executive Director
Funding Municipal - London
Site Information
Site Location London (Central)
Located In Community London
Address & Map
300 Dufferin Ave
London, ON
Intersection Adelaide st and Queens St
Mailing Address 602 Queens Ave 
London, ON N6A 4L9
Physical Access Not Applicable

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