Memos and Bulletins
Public Comments COVID-19 Service Change: Service available by phone and email only.
Contact Information
Office Phone 519-432-1133
Fax 519-660-6168
Description and Service Details
Description (Service) Newcomer settlement agency and intercultural education resource centre * promotes intercultural awareness and understanding * advocacy and assistance in accessing local medical, education, and social services
  • client support services
  • intercultural competencies (cultural diversity) training
  • employment counselling
  • orientation services for newcomers
  • settlement counselling
  • settlement workers in schools
  • volunteer opportunities

LGBTQ Settlement Services - Support for LGBTQ immigrants settling in Canada * information and orientation, problem solving, and assistance with immigration and Canadian documentation

LGBTQ Social/Support Group for Newcomers
- Warm, safe, and welcoming environment for LGBTQ newcomers * meet other newcomers in the LGBTQ community for coffee, conversation, education, social activities, peer support, friendship, and fun * to join or support the group, call for information

Community Connections - Volunteer-based program which provides support for newcomers to Canada * assists youth and adult clients with adjusting to life in Canada * helps to establish professional and social networks

Joseph's House - Provides temporary accommodation for newly arrived refugee claimants * residents usually stay an average of one and a half months

Language Assessment and Referral Services (LARS) - Assessment of English language skills for settlement-based language training program * French language skills assessment also available

Settlement Services - Assistance for new immigrants or refugees to settle, adapt and integrate into London

Services and Programs:
  • Intercultural Education
  • Job Search Workshop for Newcomers
  • Translation and Interpretation Services
Hours Mon-Fri 8:30am-4:30pm
Closed every third Fri afternoon of each month
Areas Served London
Boundaries London and area
Eligibility Intercultural Education, Interpretation and Translation services are open to the public * settlement services are for immigrants and new Canadians
Application Call, email, or drop in
Languages English ; Many other languages
Fees set fees for translation, interpretation, and intercultural education (diversity training)
Agency Information
Established 1968
Primary Executive Valerian Marochko, Executive Director; Email:
Funding Federal - Citizenship and Immigration Canada ; Private ; Provincial - Ministry of Citizenship and Immigration
Agency Services
Site Information
Site Location London (Central)
Located In Community London
Address & Map
505 Dundas St E
London, ON N6B 1W4
Intersection Adelaide St N and Dundas St
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045