Memos and Bulletins
Public Comments COVID-19 Service Change: All non-essential services suspended: day programs, respite supports, and leisure and recreation services. Essential services: residential supports, independent living supports and support employment continue with preventative measures.
Contact Information
Office Phone 519-686-3000
Fax 519-686-5490
Description and Service Details
Description (Service) Provides and advocates for a range of community-based services for people with developmental disabilities including accommodation, employment, respite, community access, planning and family supports

New Vision Advocates - Supports and develops self -advocacy through education, mentoring and active participation in organizational and community life * email or call 519-686-3000

Family Support Program - Advocacy, supportive counselling, emotional support and information about community services and supports for families living in London who have a child with a developmental disability who is under 18 years of age * call a Family Support Worker at 519-686-3000 for more details

Person Centred Planning - Planning Facilitators assist people 18 years and over to navigate service system, develop plans, identify personal goals * contact Maureen Tomchick, Manager of Quality Assurance at 519-686-3000 ext 364 or email

Community Access Services
  • Access Centres - Activities in the areas of leisure, recreation, volunteerism and lifelong learning
  • Community Leisure Connections - Small group leisure activities for adults with a developmental disability

Child, Youth and Transitional Services
  • Facilitating Youth Independence (FYI) - supports youth 18-22 years with a developmental disability transition into community life after high school * community opportunities for leisure, practical learning and volunteering
  • Teach and Play Toy Lending Library - for children and youth 2-15 years * email for information
  • Social Sexual Safety Awareness Training - classes to learn about healthy sexuality in a safe and supportive environment * classes offered on short or long term basis to meet needs of each person * call 519-686-3000 ext 342 for details
  • ASD-Spectrum Leisure Nights - weekly evening programming for children and youth who have autism or are in the autism spectrum * email for information
  • Access Summer Leisure Program - summer day camp with leisure activities for students aged 4-21 years currently registered in a school who have multiple disabilities including a developmental disability *email for information

Services and Programs:
  • Employment Services
  • Accommodation Services
  • Respite Services
Hours Administration: Mon-Fri 8:30am-4pm
Areas Served London
Boundaries London
Eligibility People with developmental disability and their families
Application Call * no referral required
Languages English ; French
Fees set fee for some community access and respite services
Agency Information
Established 1952
Primary Executive Michelle Palmer, Executive Director; Email:
Alternate Executive Laurie Baker, Manager of Community Services; Phone: 519-686-3000 ext 333; Email:
Funding Ministry of Children * Community and Social Services
Agency Services
Site Information
Site Location London (Southeast)
Located In Community London
Address & Map
190 Adelaide St S
London, ON N5Z 3L1
Intersection Adelaide St S and Thompson Rd
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045