Memos and Bulletins
Public Comments COVID-19 Service Change: Day programs and group programs/services are suspended. Residential respite services on hold. Volunteer supports on hold. Assisted living, supported independent living, community transitional services, emotional supports and consultation and training services continue to operate. See Programming and Service Updates for more information. See Facebook page for virtual support group information.
Contact Information
Office Phone 519-668-0023
Toll Free Phone 1-888-491-3247
Fax 519-668-6783
Primary Contact Nancy Docherty, Clinical Administrative Assistant; Phone: 519-668-0023 ext 319; Email:
Description and Service Details
Description (Service) Provides client-centered services to people affected by an acquired brain injury (ABI) * services are accessible, evidence-based and responsive to the changing needs of clients, community, and partners to support individuals to maximize their strengths and live healthy, meaningful lives

Focus of rehabilitation is to develop and improve functional skills to increase independence and improve quality of life reflecting best practices * all services are client-centered, strengths-based, least-intrusive, evaluated, and provided in a respectful, ethical manner * wellness, interpersonal skills, and meaningful activity (WIM) are goal-driven

Programs Offered:
  • assisted living
  • transitional services (community and residential)
  • group services 
  • short-term case management
  • consultation and training
  • respite services
  • emotional supports

Assisted Living Services - Providing 24/7 residential services in a structured, safe environment within the London community * services are flexible and individualized, with a focus on increasing and maintaining skills and enhancing quality of life * service length ranges from short-term to lifelong

Community Transitional Services - Community Transitional Services delivers one-to-one transitional support, rehabilitation and service coordination to individuals in their home or community * services are flexible and focus on skills training, improving quality of life and making connections with other service providers and community resources * more intensive services are available to support transitions from hospital to home or long term care * services are available across the South West and are offered from six to 12 months

Consultation and Training - Provides general education to care partners and service providers about Acquired Brain Injury (including stroke) in addition to offering support and training to assist individuals and teams in supporting and interacting more effectively with clients who experience behavioral, social and cognitive challenges after acquired brain injury * services are available across South West LHIN

Group Services - Available across the South West LHIN, Group Services are flexible and provided in a group setting focusing on individual and group goal achievement, increased independence and quality of life * groups provided offer social, recreational, wellness, skill building, exercise and therapeutic activities * services are available on a short-term, transitional or lifelong basis
Hours Services: Daily 24 hours
Administration: Mon-Fri 9am-4pm
Areas Served Bruce County ; Elgin County ; Huron County ; London ; Manitoba ; Middlesex County ; Norfolk County ; Oxford County ; Perth
Boundaries Grey, London, Norfolk, Perth, Bruce County, Elgin County, Huron County, Middlesex County, and Oxford County
Eligibility Ages: 18 year(s) and up 
Be a Canadian citizen or landed immigrant at least 18 years of age and have an acquired brain injury, including traumatic brain injury, infection, anoxia, aneurysm, tumor and stroke * must have valid Ontario Health Insurance Plan (OHIP) card * must have free will commitment to rehabilitation and/or participation in Dale Brain Injury Services programs * serious medical issues must be stabilized
Application Contact Nancy Docherty or to register for services in Huron or Perth call Huron Perth Community Support Services 1-844-482-7800
Languages English ; French
Fees cost of rent, food personal items not covered for those living in a residential program
Agency Information
Established 1984
Primary Executive Sue Hillis, Executive Director; Phone: 519-668-0023 ext 101; Email:
Funding Donation; Provincial - SWLHIN
Agency Services
Site Information
Site Location London (East)
Located In Community London
Address & Map
345 Saskatoon St
London, ON N5W 4R4
Intersection Dundas St and Saskatoon St
Physical Access Fully Accessible

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