Memos and Bulletins
Public Comments COVID-19 Service Change: See Middlesex-London Health Unit's Guidelines for Long-Term Care and Retirement Homes for information.
Contact Information
Office Phone Administration: 519-661-0400
Fax 519-661-0446
Primary Contact Jacqueline Harwood, Administrative Assistant; Phone: 519-661-0400 ext 8262
Description and Service Details
Description (Service) 243-bed (including 2 respite beds) long-term care home * residential care, private and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • assistance with medication and activities of daily living
  • recreation and social programs

Additional services and facilities:
  • pastoral care
  • two secure areas for people with Alzheimer’s and related dementias
  • full-time physiotherapist/part-time occupational therapist
  • beauty parlor/barber/beauty salon
  • diagnostics (lab, x-ray)
  • restorative care
  • social work and dietitian services
  • palliative care
  • foot care
  • hydro sound and whirlpool tubs
  • television area with fireplace
  • meditation room
  • private party room
  • library services
  • outdoor patios, gardens
  • parking for residents and visitors
  • smoke free environment
  • dental care
  • courtyard café and pub

Member of Advantage Ontario

Fully accredited by CARF International Canada

Services and Programs:
  • Adult Day Program and Wellness Centre
  • Homemaking Program
  • Short-Stay Care (Public)
Hours Daily 24 hours
Administration: Mon-Fri 8:30am-4:30pm
Areas Served London
Boundaries London and area
Eligibility Ages: 18 year(s) and up Older adults and people with disabilities, who need physical, social, or emotional supports
Adults who need long-term care * Local Health Integration Network care coordinators assess the needs of applicants
Application Call * no referral required
Contact the South West Local Health Integration Network - Home and Community Care
Languages English
Fees subsidies for basic rates may be available for eligible applicants
Agency Information
Established 1954
Primary Executive Leslie Hancock, Administrator; Phone: 519-661-0400 ext 8260; Email:
Alternate Executive Eileen Marion-Bellemare, Director of Care; Phone: 519-661-0400 ext 8263; Email:
Funding Donations ; Municipal - London ; Private ; Provincial - MLTC ; Provincial - SWLHIN
Agency Services
Site Information
Site Location London (South)
Located In Community London
Address & Map
710 Southdale Rd E
London, ON N6E 1R8
Intersection Wellington Rd and Southdale Rd E
Physical Access Fully Accessible

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