Site: Anova

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Memos and Bulletins
Public Comments COVID-19 Service Change: All community groups have been suspended. All outreach and walk-in services will be provided by telephone or intercom until further notice.
Contact Information
Office Phone Administration: 519-642-3003
Toll Free Phone 1-800-265-1576
Crisis Phone 519-642-3000
Primary Contact Suzie Hagan, Administrative Assistant; Email:
Alternate Contact Jane McGregor, Director of Community Programs; Email:
Description and Service Details
Description (Service) Safe places, shelter, support, counselling and resources for abused women, their children and other oppressed individuals

Sexual Assault Counselling - Support services to survivors who have experienced sexual violence as adults or as children * works to change harmful attitudes that allow sexual violence to exist * includes counselling, workshops and training opportunities for LGBT2Q+ individuals

24-Hour Emergency Shelter, Walk in Support, Crisis and Support Line - Shelter, support, advocacy and education

Clarke Road Shelter - Emergency and short term shelter for abused women and their children

Community Outreach Program - Provides ongoing assistance within the community to individuals experiencing abuse and/or violence * meetings are held in places that are safe for clients to discuss various topics such as individual safety plans, assisting with navigating systems such as legal, financial, health and housing * safe and affordable housing, connection to resources and supports in the community and advocacy and referrals

Family Court Support Program - Information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate 

Group Program for Children Exposed to Woman Abuse - Group program for children provides the opportunity for children to understand the hurt that happened in their family * groups held in safe, accessible locations * transportation available * parents/caregivers also have the opportunity to learn how to support their children's healing

Mine101 - Gently-used fashionable clothing and accessories * proceeds to support children's programming at Anova

Second Stage Housing - Rent-geared-to-income, 25 unit apartment complex in South London * safe, medium security housing

Wellington Road Shelter - Emergency short-term shelter for abused women and their children
Hours Shelter and Helplines: Daily 24 hours
Administration: Mon-Fri 9am-5pm
Areas Served London
Boundaries London and area
Eligibility Abused women and their children
Application Call or drop-in for support and service
Languages English
Fees Most services are free
Agency Information
Established 2017
Primary Executive Jessie Rodger, Executive Director; Email:
Funding Municipal - London ; Private ; Provincial
Agency Services
Site Information
Site Location London (Central)
Located In Community London
Address & Map
255 Horton St E, 3rd FlSuite 5
London, ON N6B 1L1
Intersection Wellington St and Horton St E
Physical Access Fully Accessible

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Call 2-1-1, Toll Free: 1-866-686-0045