Behavioural Supports Ontario

Site: South West Operational Team

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Memos and Bulletins
Public Comments No COVID-19 service changes.
Contact Information
Office Phone 519-455-5110 ext 47379
Primary Contact Patricia Potter-Bereznick, Coordinator Behavioural Supports Ontario; Email:
Description and Service Details
Description (Service) Education and support in managing or preventing responsive behaviours for older adults and their caregivers that may be associated with dementia, complex mental health, substance use, addiction, or neurological conditions * responsive behaviours include aggression, wandering, physical resistance or agitation

Links to community resources including:
  • specialized geriatric medical and psychiatric services
  • geriatric mental health outreach teams
  • community support services
  • geriatric emergency management nursing
  • inpatient geriatric assessment units
  • primary care based memory clinics
  • Adult Day Programs
  • Alzheimer Society education, counseling and support programs
  • long-term care and retirement homes

Services and Programs:
  • Elgin County Behavioural Supports Ontario Mobile Team
  • Grey and Bruce Counties Geriatric Behavioural Response Team
  • Huron and Perth County Seniors Mental Health and Addictions Response Team
  • London and Middlesex Behavioural Response Team
  • Oxford BSO Geriatric Outreach Team
Hours Mon-Fri 8am-4:30pm
Areas Served Bruce County ; Elgin County ; Grey County ; Huron County ; Middlesex County ; Norfolk West ; Oxford County ; Perth County
Boundaries London, Bruce, Elgin, Grey, Huron, Middlesex, Oxford, and Perth
Eligibility No restrictions
Application Call or visit
Languages English
Agency Information
Established 2011
Funding Provincial – MHLTC
Agency Services
Site Information
Site Location London (South)
Located In Community London
Address & Map
Parkwood Institute - Mental Health Care Bldg
550 Wellington Rd
London, ON
Intersection Wellington Rd and Commissioners Rd E
Mailing Address PO Box B 
London, ON N6A 4V2
Physical Access Fully Accessible

Still can't find a service? Call us.

Call 2-1-1, Toll Free: 1-866-686-0045