Chatham-Kent (Municipality of). Municipal Services

Site: Chatham - King St W

Service: Emergency Homeless Response Line

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Contact Information
Office Phone 519-354-6628 ; Crisis Worker 519-351-1228 ext 0
After Hours Phone 519-354-6628
Crisis Phone 519-354-6628
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Primary Contact Polly Smith, Director, Employment and Social Services; Phone: (Business) 519-351-1228 ext 2160; Fax: 519-351-5090; Email:
Description and Service Details
Description (Service) Provides for "after-hours" access to immediate emergency shelter. Callers are screened, diverted to safe alternative housing, or, referred to local emergency accommodations. Referrals to local community supports and services for help in finding stable long-term housing using a "Housing First" framework. 
During office hours people experiencing homelessness can call Employment & Social Services at 519-351-8573 for help.
Hours Mon-Fri 4:30 pm-8 am * Sat-Sun 24 hrs * Crisis Worker Mon-Fri 8:30 am-4:30 pm
Areas Served Chatham-Kent
Boundaries Chatham-Kent
Eligibility People experiencing emergency homelessness situations in Chatham-Kent
Application Call to access services
Languages English
Fees None
Agency Information
Funding Regional / Municipal
Site Information
Located In Community Chatham
Address & Map
Civic Centre
315 King St W
Chatham, ON N7M 5K8
View Google Map
Intersection 2nd St and King St W
Physical Access Fully Accessible - Parking, Washroom and Entrance

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